Mayo Clinic, one of the pioneers of voice in the health care space, built an Alexa-enabled program to deliver first aid instructions. Northwell Health is preparing to put Alexa in...
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Marketplaces continue to attract the interest of businesses seeking to find new models to grow. And for good reason: marketplaces provide tremendous growth opportunities to extend a business by creating...
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I recently blogged about connected experiences, which are interlocking relationships created by standalone brands to make lovable products. The rise of connected experiences is just…
Digital invaders are also digital partners. New McKinsey research shows that incumbent financial services firms are willing to partner with the very fintech firms that have been disrupting their industry....
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The evolution of online marketplaces demonstrates how large enterprises can successfully embrace business models that emerged from smaller businesses. Digital darlings such as eBay and…
For two days I’ve been immersed in the stimulating world of design sprints along with many other elite practitioners at the annual Sprint Conference (#SprintCon18) hosted Google Design. On October 2 I shared four...
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How does a business apply a design sprint to create lovable products and experiences? There are many answers -- and because design sprints are still evolving, so are the answers....
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Have you ever designed and developed products for users who are very different from you? That’s the rhetorical question Sumier Phalake, a design leader for Google Station, asked to kick...
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The design sprint is not a one-size-fits all tool. Design sprints need to be adapted to suit the problem that a product team is trying to solve in context of...
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It’s hard to believe that not long ago some analysts were asking whether the world was really ready for voice-based products. No one is asking anymore. The 2018 Consumer Electronics...
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