These are exciting times for businesses interested in exploring the potential of artificial intelligence. But they are daunting times as well. Although it’s easy to…
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Over the past several months, I’ve been honored to teach several design sprint workshops in conjunction with the Chicago Connectory. These workshops have given me a first-hand understanding…
“[It’s] really about life. It’s learning about human behavior, human conflicts, human interrelationships, which you have to have some understanding of if you’re going to…
As products become smarter, designers need to learn how to build products that forge not only functional trust but emotional trust. Businesses like Amazon have…
It’s never been more important to design digital products for trust. Consumers are being asked to allow smart digital products such as voice assistants to…
How might we raise the stakes for going all-in with sustainability? This is a serious question. And growing more serious by the day. As I discussed…
Imagine a world where every design sprint produced sustainable outcomes. This is the challenge we offered up to the design sprint community at this year’s Google SprintCon 2019 in Boulder, Colorado. SprintCon...
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China is a potentially lucrative market for western businesses, but it’s also a challenging one. Even mighty Amazon has retreated from China after attempting to launch products there. For companies to gain...
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Climate change is everyone’s problem now. Sustainability is no longer an abstraction: it has a human face in Greta Thunberg, the 16-year-old activist who scolded…
The design sprint is an incredibly powerful tool for teams of all sizes to rapidly discover human-centric solutions to meaningful problems. Design sprints completely change…
