It’s never been more important to design digital products for trust. Consumers are being asked to allow smart digital products such as voice assistants to…
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How might we raise the stakes for going all-in with sustainability? This is a serious question. And growing more serious by the day. As I discussed…
Imagine a world where every design sprint produced sustainable outcomes. This is the challenge we offered up to the design sprint community at this year’s Google SprintCon 2019 in Boulder, Colorado. SprintCon...
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China is a potentially lucrative market for western businesses, but it’s also a challenging one. Even mighty Amazon has retreated from China after attempting to launch products there. For companies to gain...
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Climate change is everyone’s problem now. Sustainability is no longer an abstraction: it has a human face in Greta Thunberg, the 16-year-old activist who scolded…
The design sprint is an incredibly powerful tool for teams of all sizes to rapidly discover human-centric solutions to meaningful problems. Design sprints completely change…
In recent years, the concept of co-creation has captured the imagination of product teams across multiple industries. Our understanding of co-creation is changing as co-creation…
Ambient technologies such as voice are not only the future — they can also meet today’s business needs. A case in point: Encyclopædia Britannica’s Guardians of History,…
I’m a huge fan of baseball. More specifically, I’m a fan of live baseball games. The grilled hot dogs, the cold beer, the lush grass,…
Crain’s Chicago Business says that “Chicago is starting to look like a real tech town.” As Chicago’s tech scene continues to gain momentum, the startups…
